Artificial Intelligence
Short definition
A branch of computer science that aims to build systems capable of performing tasks that normally require human intelligence.
Extended definition
AI covers several sub-technologies: machine learning (ML), natural language processing (NLP), computer vision, and robotics. In 2026, the most practical applications for small businesses are: email automation, meeting summarization, and customer feedback analysis.
Example & use case
A small business uses AI tools to save 5-10 hours weekly per admin employee, at $30-100/month.
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